FAQ
Frequently Asked Questions
What is Cakaza?
Cakaza is a wellbeing and self-care brand created to help women reconnect with themselves again through calming home fragrances, intentional self-care rituals and comforting everyday moments.
Who is Cakaza for?
Cakaza is for women who are looking to slow down, prioritise their wellbeing and create moments of calm within busy lives. Whether you’re navigating motherhood, work, personal growth or simply needing more peace in your routine, Cakaza was created with you in mind.
What products does Cakaza offer?
We currently offer a collection of home fragrances and self-care products designed to bring comfort, calm and relaxation into your home and daily rituals.
Why was Cakaza created?
Cakaza was created from a personal journey of wanting to reconnect with myself again while balancing the pressures of life and motherhood. The brand was built to encourage women to prioritise their wellbeing without guilt and create space for themselves too.
Are your products suitable for gifting?
Yes — our products make thoughtful gifts for birthdays, self-care packages, new mums, wellness gifts or simply reminding someone to take care of themselves.
How long does shipping take?
Shipping times may vary depending on your location. Once your order has been processed and dispatched, you will receive tracking information via email. We usually dispatch within 2-3 working days.
Do you offer returns or exchanges?
If you experience any issues with your order, please contact us and we’ll always do our best to help. Full returns and exchange information can be found on our policy pages.
How can I stay connected with Cakaza?
You can join the Cakaza Circle and follow us on social media for wellbeing inspiration, self-care reminders, new launches and behind-the-scenes moments from the brand.
How can I contact you?
You can reach us anytime through our contact page or by emailing us directly info@cakaza.com. We love hearing from our community and will respond as soon as possible.